Privacy Policy

Effective Date: 1 April 2025

This Privacy Policy describes how IRC Automobile Pvt Ltd ("IRC", "we", "our", or "us") collects, uses, shares, and protects your personal information through our website: https://www.indiarightchoice.com.

1. Information We Collect

a. Information You Provide:

Personal Identifiable Information (PII): Name, phone number, email address, vehicle details, location, and service preferences when you create an account, request a service, or contact us.
Payment Details: Billing information may be collected through secure payment gateways when making payments for services.

b. Information We Collect Automatically:

Device & Usage Data: IP address, browser type, operating system, pages visited, time spent, and device information.
Cookies and Tracking Technologies: We use cookies and similar tools to enhance your experience, remember preferences, and track usage patterns.

2. How We Use Your Information

Provide and improve our automobile service comparison and booking platform.
Process bookings, payments, and customer support requests.
Send you service updates, confirmations, and promotional offers (only if opted-in).
Personalize your experience and recommend services based on your preferences.
Detect, prevent, and respond to security incidents, fraud, and abuse.

3. Sharing of Information

We do not sell or rent your personal information. We may share it with:

Service Providers: Trusted third parties who help us operate, such as garages, mechanics, and payment processors.
Legal Requirements: To comply with applicable law or respond to lawful requests.
Business Transfers: In case of a merger, acquisition, or asset sale, your data may be transferred.

4. Data Security

We implement industry-standard security measures including encryption, firewalls, and access controls to protect your data. However, no online transmission is 100% secure.

5. Your Rights and Choices

You have the right to:

Access, correct, or delete your personal data.
Withdraw consent for marketing communication.
Disable cookies via browser settings.

To exercise these rights, email us at info@indiarightchoice.com.

6. Third-Party Links

Our Platform may contain links to third-party sites (e.g., service centers or payment portals). We are not responsible for their privacy practices.

7. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.”

9. Contact Us

If you have questions or concerns about this Privacy Policy or your data, contact us at:

IRC Automobile Pvt Ltd
Email: info@indiarightchoice.com
Website: https://www.indiarightchoice.com